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Communication

  • Newsletter
    • Scorecard goal of at least 1 newsletter monthly
    • The Lab651 newsletter is sent out monthly via HubSpot
      • There is a subscription pop up on our website (HubSpot)
        • The newsletter list(s) live inside of HubSpot
      • The current layout includes:
        • Newsletter Templates in GDrive {create and link}
        • Intro message
        • Current career opportunities
        • Available resources/talent
        • Local events we’re attending/sponsoring/speaking at
        • AppliedAI Meetup and Podcast
        • Latest blog posts
        • Latest projects
        • Footer including all social links
    • As part of the social media scheduling, a newsletter promotion should be made 1-2 times a month.
      • All closed won, lost, inquiries and leads will be added to the newsletter list via automation (Excluding the DNCs)
  • Social
    • Social channels currently include:
      • LinkedIn
      • YouTube
      • Facebook
      • Twitter
      • Google My Business
    • Schedule social media posts in 2-3 week chunks via HubSpot Social
    • Daily login and monitoring for comments and tags
    • Each LinkedIn Admin is allotted 100 credits a month to invite new followers
    • Upkeep of social messaging, bios, tags, images, headers, “pinned posts”
  • Email
    • Currently using HubSpot’s email system in Marketing for all marketing related emails
    • The ongoing emails include:
      • Automations based on Deal Funnel Stage
        • Each deal stage has automations created in HubSpot
        • As mentioned in section Newsletter, there is also an automation to enroll all contacts in the sales funnel (who are not DNC)
      • Reconnect email for old/dead contacts
      • Monthly Newsletter
      • Holiday customer messaging/gifts
    • Email template creation, upkeep, organization, etc. in Hubspot
    • Monitor open rates and clickthrough rates
      • Report weekly and monthly analytics during Sales & Marketing meeting

Podcast

  • Hubspot — HubSpot ownership, email, and workflows
  • Website — WordPress, analytics, and content cadence